IOS Partners’ Rapid Response During COVID-19 Pandemic

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Dear Clients, Colleagues and Friends, 

First and foremost, we hope you and your families remain healthy and safe during these unprecedented times, as the global community continues to be impacted and we collectively work to address the spread of COVID-19 (Coronavirus). 

In the initial days and weeks of COVID-19’s spread, our first priority was to ensure the well-being of our employees, families, customers, and colleagues around the world. As the situation continued to exacerbate, we implemented our business continuity plan—which examines all areas of activity at every IOS operation —and have taken actions to ensure continued service to our clients. This includes having our office-based staff work from home to increase social distancing and isolation. Additionally, we have imposed travel restrictions by postponing or canceling project-related and personal travel. Our staff that recently returned from travel is being requested to self-quarantine for the recommended 14-day period. 

IOS Partners and IOSsoft have taken every precaution necessary to provide the safest possible environment to our entire work family while doing everything we can to limit the spread of this terrible virus. Even under the most difficult circumstances, our staff of talented and self-driven individuals continue to work hard responding to our clients’ needs and honoring our commitment to provide you with the level of service you have become accustomed to. 

Under this new reality imposed on all of us by the COVID-19 virus, IOS Partners and IOSsoft want to reiterate our commitment to ensure the continuity and quality of services rendered. We would, therefore, like to take a moment to outline our approach to navigating the current situation and to providing continuous and unwavering support to our global clientele. 

As most of you know, working remotely and utilizing cutting-edge technologies has been IOS’ ‘modus operandi’ for more than a decade. While the world struggles to face the virtual reality, we have continued utilizing technological support tools for online collaboration, teleconferences and virtual meetings effectively and responsively. Our cloud-based business systems and solutions have ensured that we have no reliance on physical offices. This has enabled us to maintain capacity, availability, responsiveness and flexibility as we provide all required functions and services without interruption.

Additionally, our experienced team at IOSsoft has developed proven products and solutions that have been and will be essential for governments, businesses, and civil society during this current climate we face.

In response to the current crisis, we have created a Rapid Response Team (RRT) that ensures that our personnel and systems are completely prepared to provide you with the maximum levels of communication, service and support required in the days ahead. 

As governments and organizations strive to keep up with their workload under these extraordinary conditions, they need help to develop and utilize tools to facilitate remote collaboration. We are here to support and work with you as you face any challenge while optimizing these unconventional work environments.

For this reason, we are pleased to offer training on any of the following cloud-based technological tools (listed below) for you and your teams to help streamline your workflow during these difficult times free of charge:  

  • Google Drive;
  • Google Hangout;
  • Dropbox;
  • Trello;
  • We Transfer;
  • Zoom Video Conferencing;
  • Skype Business;
  • SigParser;
  • Monday.com; and
  • Tableau.

If you would like to avail yourselves of this offer of free training or have any questions, pls contact us on iospartners@iospartners.com or call us on +1 305 776 0742.  

Please also rest assured of our unequivocal support as we continue to work together on our current projects and new opportunities in the days, weeks and months ahead. 

We stand with you during these difficult moments. 

Kind regards, 

The IOS’ Family


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