Carolyn Fennell, Senior Director of Public Affairs and Community Relations, Orlando International Airport, USA and Dr Patricia Ryan, Director of Aviation, IOS Partners, USA, discuss their presentation titled Characteristics that put an airport in a class of its own which looks at how in researching factors that put an airport in a class of its own, it has become apparent that there are some common areas that can be benchmarked.

 

Source: https://vimeo.com/216633504